Privacy Policy

Last updated: March 2026

Who We Are

This website is operated by Neil Dalgety, trading as Neil Dalgety. We provide Google review generation and Google Business Profile optimisation services to businesses in the United Kingdom.

Website: neildalgety.com Email: sales@neildalgety.com

What Information We Collect

We may collect the following personal information when you interact with this website:

Information you provide directly:

Your name
Your business name
Your email address
Your phone number
Any other information you choose to share when booking a call or contacting us

Information collected automatically:

Your IP address
Browser type and version
Pages visited on this website and time spent on them
Referring website or source
General geographic location (country/city level)

How We Collect This Information

We collect information through:

Contact forms on this website
Calendly (our appointment booking tool) when you book a call
Cookies and analytics tools (see the Cookies section below)
Direct email or phone contact you initiate with us

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and schedule calls
To provide and deliver our services to you as a client
To send you relevant information about our services where you have given permission
To improve this website and our service offering
To comply with our legal obligations

We will never sell your personal data to third parties. We will never share your data with any third party except where necessary to deliver our services (see Third Parties below) or where required by law.

Legal Basis for Processing (UK GDPR)

As we serve UK-based clients, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our legal bases for processing your data are:

Legitimate interests — responding to enquiries and communicating with prospective clients
Contract performance — processing data necessary to deliver our services to clients
Consent — where you have explicitly opted in to receive marketing communications
Legal obligation — where we are required to process data by law

Cookies

This website uses cookies — small text files stored on your device — to help the site function and to understand how visitors use it.

Cookies we may use:

Essential cookies — required for the website to function correctly
Analytics cookies — used to understand visitor behaviour and improve the website (e.g. Google Analytics)
Third-party cookies — set by embedded tools such as Calendly

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of this website. Where required by law, we will ask for your consent before placing non-essential cookies.

Third-Party Services

We use the following third-party tools which may process your personal data on our behalf:

Calendly — appointment scheduling. When you book a call, Calendly collects your name and email address. Calendly’s privacy policy is available at calendly.com/privacy.

Google Analytics — website analytics. Google may collect anonymised usage data. Google’s privacy policy is available at policies.google.com/privacy.

WordPress — website platform and hosting. Your use of this website is subject to the privacy practices of our hosting provider.

Stripe or Wise — payment processing for clients. If you become a client, payment data is handled directly by our payment processor. We do not store your card details.

All third-party providers are required to handle your data securely and in accordance with applicable data protection law.

Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy:

Enquiry data — up to 12 months from last contact if no contract is entered into
Client data — for the duration of our working relationship and for up to 6 years thereafter, in line with standard UK accounting and legal requirements
Analytics data — as determined by the analytics platform settings, typically up to 26 months

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

The right to access — you can request a copy of the personal data we hold about you
The right to rectification — you can ask us to correct inaccurate or incomplete data
The right to erasure — you can ask us to delete your personal data in certain circumstances
The right to restrict processing — you can ask us to limit how we use your data
The right to data portability — you can request your data in a portable format
The right to object — you can object to us processing your data based on legitimate interests
The right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at [your email address]. We will respond within 30 days.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s data protection authority:

Information Commissioner’s Office (ICO) Website: ico.org.uk Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please get in touch with us first.

International Data Transfers

This website is operated from Georgia (the country). When you submit information through this website or book a call, your data may be transferred to and processed outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Children’s Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

For any questions about this privacy policy or how we handle your personal data, please contact:

Neil Dalgety Email: sales@neildalgety.com Website: neildalgety.com